Privacy policy

This privacy policy applies to personal information collected by the Interreg North-West Europe programme on our website www.nweurope.eu.

We value our users and understand concerns about online privacy and security. We want to ensure that personal information is handled in a safe, respectful and responsible manner. Our privacy policy describes the types of personal information we collect about our users, how we use the information, the choices you have regarding our use of your personal information and how you may contact us about our privacy practices.

Interreg North-West Europe is committed to the protection of personal data, in accordance with the General Data Protection Rules. Your personal data will thus be processed in conformity with the above-mentioned Regulation.

Should you have any queries about the processing of your personal data, please contact

Email us at: nwe(at)nweurope.eu
Call us: +33 (0)320 78 55 00
Or write to us at: Les Arcuriales, Entrée D, 6e étage, 45 rue de Tournai, 59000 Lille, France

What data do we collect?

Interreg North-West Europe collects the following personal data:

Personal identification information (name, surname, email address, phone number)
Personal information submitted with the project application
Personal information submitted as part of the contractual obligation linked to the project’s approval and implementation
Personal information linked to events (food allergies and food preferences for catering, audio-visual material recorded at events)
Data linked to the login to Interreg North-West Europe online systems – Umbraco, Laravel, eMS (CPB), website account (IP address, login windows, login email, cookies)
Tracking information (IP address, computer information, navigation information)

How do we collect your data?

You directly provide Interreg North-West Europe with most of the data we collect. We collect data and process data when you:

Register online and/or log in to access the monitoring system eMS (CPB) to submit a project application and/ or to report on the project implementation
Register online and/or log in to the Interreg North-West Europe online community (https://community.nweurope.eu/) to benefit from networking opportunities
Participate in an Interreg North-West Europe event. In the context of our events, we take video and/ or audio recordings and pictures of the participants for use in event-related communications.
Voluntarily sign up for our mailings (newsletter, event-related updates and evaluations)
Voluntarily complete a survey or provide feedback to us and/or our third party evaluators about us and our activities

Subscribing to ‘alerts’

By subscribing to our alerts, you agree that Interreg North-West Europe may automatically process personal data which you have provided in the sign-up form.

You can remove your subscription at any time by sending an e-mail to nwe@nweurope.eu. Personal data processed for the purpose mentioned above will be secured until unsubscribing.

Other data collected

To improve our websites and to make your online experience more enjoyable, when you visit our websites we collect certain information by automated means, using cookies and other tools.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive when you visit our websites. We use cookies to tell us who you are, tailor our services to suit your personal interests, estimate the number of visitors to our websites, track visits to pages within our websites and/or analyse our customers' visiting patterns. Cookies do not contain information such as names. Most browsers are pre-set to accept cookies and are used to make online visits easier and faster for you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that this may impede full functionality of this website.

More info on our usage of cookies is available here.

How do we use your data?

Interreg North-West Europe collects your data so that we can:

Inform you about the funding opportunities, implementation and impact of the programme
Assist you as a potential beneficiary in preparing a project application
Assist in the approved projects’ implementation and reporting
Evaluate our activities in order to improve them for you, as well as report to the Commission on our programme’s implementation
Send you the mailing you signed up for (newsletter, event-related updates and follow up)
Ensure security of our online systems
Improve user experience

Google Analytics

This site uses Google Analytics to understand how visitors use the site. In conjunction with obtaining information through cookies, other details may be logged, such as operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

You can prevent the compilation of data (including your IP address) through cookies and website use by downloading and installing the browser plug-in available through the following link http://tools.google.com/dlpage/gaoptout?hl=en.

For more information on Google Analytics cookies, see the official Google Analytics page.

Data storage

Interreg North-West Europe does not copy or modify your personal information in any way and it is used solely for the purposes of Interreg North-West Europe mailings and the website. Personal information is never sold to third parties.

In compliance with the legal requirement of Regulation (EU) No. 1303/2013 (Common Provision Regulation), personal data relating to EU-funded projects in the structural fund period 2014-2020 are deleted after the statutory retention period.

You have the right to information concerning your own personal data, as well as a right to rectification or erasure, restriction of processing, or to lodge a complaint against processing.

Interreg North-West Europe stores:

Your data linked to the project application and/ or project implementation in CPB, an online database, accessible only by login and password, protected against malware, and backed up regularly. Rights of access are limited only to staff bound by confidentiality and administered by a designated Interreg North-West Europe officer. The data is shared only with third parties committed to protection of personal data in accordance with the General Data Protection Regulation.
Your personal identification data linked to your website community account on the Interreg North-West Europe website server. The personal data is accessible by login and password. The system is protected against malware and backed up regularly. The website community account is set up on the basis of consent and can be deleted by a user at any time.
Your name, surname and email linked to your selected mailings on the Interreg North-West Europe website server and on MailChimp. The personal data is accessible by login and password only by assigned Interreg North-West Europe staff and third parties committed to protection of personal data in accordance with the General Data Protection Regulation. Unsubscribe option is available on all voluntary mailing lists of the programme.
Your personal data, if collected during an evaluation, on SurveyMonkey. The personal data is accessible by login and password only by assigned Interreg North-West Europe staff and third parties committed to protection of personal data in accordance with the General Data Protection Regulation.
Audio visual material from events on a server at the joint secretariat in Lille. Selected elements are available to public viewing as part of the event-related communications. Interreg North-West Europe will respect your right to erasure of any audio or visual material made public on the programme website.

Interreg North-West Europe keeps all personal data collected on the basis of contract or legitimate interest for the duration of the programme and the time defined by relevant EU regulations on archiving and closure of the ETC programmes.

The data collected on the basis of consent (mailing, website community account, event participation) is kept for the time necessary for audit of the activities and for evaluation purposes, maximum till the end of 2025.

All collected data is stored securely within the EU.

What are your data protection rights?

Interreg North-West Europe would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Interreg North-West Europe for copies of your personal data.
The right to rectification – You have the right to request that Interreg North-West Europe corrects any information you believe is inaccurate, if you have no access to correcting it yourself. You also have the right to request Interreg North-West Europe to complete the information you believe is incomplete, if you have no access to completing it yourself.
The right to erasure – You have the right to request that Interreg North-West Europe erases your personal data, given that the programme is not under the obligation to keep the data for audit, archiving and/ or closure purposes.
The right to restrict processing – You have the right to request that Interreg North-West Europe restricts the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Interreg North-West Europe’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Interreg North-West Europe transfers the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please:

Email us at: nwe[at]nweurope.eu
Call us: +33 (0)320 78 55 00
Or write to us at: Les Arcuriales, Entrée D, 6e étage, 45 rue de Tournai, 59000 Lille, France

Disclaimer

This website provides information about the Interreg North-West Europe Programme and hosts web pages of funded projects. Our goal is to keep this information timely and accurate.

Interreg North-West Europe accepts, however, no responsibility or liability with regard to information provided on this website. This relates in particular to: Content and media provided by projects on their web pages including external websites, and content in the "Project Ideas" section. These parts of the programme website include information edited independently by external sources. These sources (approved projects and entries under the ‘project ideas’ section) bear the full responsibility of securing the rights to use the information and media that they publish.

Copyright

Content and media on the website cannot be used for commercial purposes without prior written approval.

Changes to the privacy policy